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Terms of Service

Last updated: 13 June 2026

Before you publish: replace every [HIGHLIGHTED PLACEHOLDER] with your real details and have these terms reviewed by a qualified legal adviser. This template is a starting point, not legal advice. Detailed, project-specific terms should be set out in a signed engagement agreement or statement of work.

These Terms of Service ("Terms") govern your access to and use of the website, client portal, and services provided by [YOUR FULL NAME] trading as CYBERVIS ("CYBERVIS", "we", "us", "our"). By accessing our website, creating an account, or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

Contents

  1. Definitions
  2. Our services
  3. Accounts and eligibility
  4. Acceptable use
  5. Security testing authorisation
  6. Intellectual property
  7. Client data and confidentiality
  8. Fees and payment
  9. Warranties and disclaimers
  10. Limitation of liability
  11. Indemnity
  12. Term and termination
  13. Governing law
  14. Changes to these Terms
  15. Contact

1. Definitions

2. Our services

We provide professional services as described on our website and detailed in each Engagement Agreement. Where these Terms conflict with a signed Engagement Agreement, the Engagement Agreement prevails for that project. Information on our website is provided for general guidance and does not constitute a binding offer.

3. Accounts and eligibility

The client portal is intended for business use by clients and their authorised users. You are responsible for keeping your login credentials confidential, for all activity under your account, and for notifying us promptly of any unauthorised access. You must provide accurate information and keep it up to date. We may suspend or terminate accounts that breach these Terms.

4. Acceptable use

You agree not to:

5. Security testing authorisation

Penetration testing, vulnerability assessments, red teaming, and phishing simulations are performed only against systems, accounts, and people that the Client owns or is lawfully authorised to permit us to test.

Before any security testing, the Client must provide written authorisation defining the scope, targets, timing, and rules of engagement in the relevant Engagement Agreement, and must confirm it has the authority to grant that permission (including for any third-party hosting or cloud providers). The Client is responsible for obtaining any consents required from third parties and individuals. We are not liable for any consequence of the Client authorising testing it was not entitled to authorise. Any testing outside an authorised scope is strictly prohibited.

6. Intellectual property

All intellectual property in our website, platform, software, tools, methodologies, and templates remains our property or that of our licensors. Ownership of project-specific deliverables is set out in the Engagement Agreement; unless stated otherwise, deliverables transfer to the Client on full payment, while we retain ownership of our pre-existing and general know-how, tools, and methods.

7. Client data and confidentiality

Each party agrees to keep the other's confidential information secret and to use it only as needed to deliver or receive the Services. Where we process personal data on your behalf, we do so as your processor under the terms of a data processing agreement and our Privacy Policy. Findings from security assessments are confidential and shared only with the Client's authorised recipients.

8. Fees and payment

Fees are as set out in the relevant Engagement Agreement or invoice. Unless agreed otherwise, invoices are payable within [X DAYS] days of the invoice date. Fees are exclusive of VAT, which is added where applicable. We may charge interest on late payments and suspend Services for overdue accounts. [ADD REFUND / CANCELLATION TERMS].

9. Warranties and disclaimers

We will provide the Services with reasonable skill and care. Except as expressly stated, the website, portal, and Services are provided "as is" without further warranties of any kind. Security testing reduces but cannot eliminate risk: no assessment can guarantee that all vulnerabilities are identified, and we do not warrant that systems will be free from compromise.

10. Limitation of liability

Nothing in these Terms limits liability that cannot be limited by law (including death or personal injury caused by negligence, or fraud). Subject to that, we are not liable for indirect, consequential, or special losses, loss of profit, revenue, data, or goodwill. Our total aggregate liability arising out of or in connection with the Services is limited to [LIABILITY CAP — e.g. the fees paid in the 12 months before the claim].

11. Indemnity

You agree to indemnify us against claims, losses, and costs arising from your breach of these Terms, your misuse of the Services, or your failure to obtain the authorisations required under section 5.

12. Term and termination

These Terms apply while you use our website or Services. We may suspend or terminate access for breach of these Terms. Either party may terminate an engagement as set out in the relevant Engagement Agreement. Provisions that by their nature should survive termination (including confidentiality, IP, and liability) will continue to apply.

13. Governing law

These Terms are governed by the laws of [Scotland / England & Wales], and the courts of [Scotland / England & Wales] have exclusive jurisdiction over any dispute. (CYBERVIS is based in Glasgow; if the business is established in Scotland, Scots law and the Scottish courts will usually apply — confirm with your legal adviser.)

14. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date above reflects the current version. Continued use of the website or Services after changes take effect constitutes acceptance.

15. Contact

Questions about these Terms? Email info@cybervis.co.uk or write to [YOUR FULL NAME] trading as CYBERVIS, [BUSINESS ADDRESS].